This Privacy Policy explains how Agency User LLC (“Agency User,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit https://agencyuser.com (the “Website”) or engage our white-label digital marketing services (collectively, the “Services”). By accessing the Website or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Agency User LLC is a limited liability company organized under the laws of the State of Wyoming, providing white-label digital marketing solutions to agencies and their clients. For the purposes of applicable data protection laws, Agency User is the “controller” of personal information collected through the Website and, where we process personal information on behalf of our agency partners, we may act as a “processor” or “service provider.”
Agency User LLC
1908 Thomes Ave, Suite 36540
Cheyenne, WY 82001
Phone: 725-550-5775
Email: [email protected]
2. Information We Collect
We collect the following categories of information:
Information You Provide to Us
- Contact and identity data — such as your name, business name, email address, telephone number, and mailing address when you contact us or engage our Services.
- Business and account data — information about your agency, clients, projects, and marketing objectives shared with us in the course of providing Services.
- Communications — records of correspondence, inquiries, and support requests you send to us.
Information Collected Automatically
- Device and usage data — including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and similar technologies — including pixels, tags, and analytics identifiers used to operate the Website, understand usage, and measure marketing performance. See Section 7 for details.
Information Processed on Behalf of Partners
In delivering white-label marketing Services (for example, advertising campaigns, analytics, and email marketing), we may process personal information relating to our agency partners’ own clients and end users. We handle such information in accordance with our contracts with those partners and this Privacy Policy.
We do not knowingly collect sensitive personal information and do not knowingly collect personal information from children under the age of 13 (or 16 where applicable). See Section 10.
3. How We Use Information
We use the information we collect for the following purposes:
- To provide, operate, maintain, and improve the Website and Services;
- To respond to inquiries, provide customer support, and communicate with you about your account or projects;
- To plan, execute, measure, and optimize digital marketing and advertising campaigns;
- To perform analytics, monitor performance, and develop new features and offerings;
- To detect, prevent, and address security incidents, fraud, and technical issues;
- To comply with legal obligations and enforce our agreements; and
- For any other purpose disclosed to you at the time of collection or with your consent.
4. Legal Bases for Processing
Where required by applicable law (such as the EU/UK General Data Protection Regulation), we rely on the following legal bases to process personal information: performance of a contract; our legitimate business interests (such as operating and improving our Services); your consent (which you may withdraw at any time); and compliance with legal obligations.
5. How We Share Information
We do not sell your personal information for money. We may share information as follows:
- Service providers and vendors — including hosting, analytics, advertising, email delivery, and customer support providers who process information on our behalf under appropriate confidentiality and data protection obligations.
- Advertising and analytics partners — such as Google and Meta, in order to deliver, measure, and optimize campaigns. Some of these activities may be considered “sharing” for targeted advertising or a “sale” under certain U.S. state privacy laws; you may opt out as described in Section 8.
- Agency partners — where we act on their behalf, consistent with our contracts with them.
- Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Agency User, our partners, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to the protections of this Privacy Policy.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal, accounting, or reporting obligations, and to resolve disputes and enforce our agreements. When information is no longer needed, we will delete or de-identify it in accordance with applicable law.
7. Cookies and Tracking Technologies
We and our partners use cookies, pixels, tags, and similar technologies to operate the Website, remember your preferences, analyze traffic, and support advertising and measurement. You can control cookies through your browser settings, and you may disable non-essential cookies; however, some features of the Website may not function properly if you do. Where required, we honor recognized universal opt-out signals such as the Global Privacy Control (GPC).
8. Your Privacy Rights
Depending on where you reside, you may have some or all of the following rights regarding your personal information:
- The right to access or obtain a copy of the personal information we hold about you;
- The right to correct inaccurate or incomplete personal information;
- The right to delete your personal information;
- The right to opt out of the “sale” or “sharing” of personal information and of targeted advertising;
- The right to limit the use of sensitive personal information;
- The right to data portability; and
- The right to non-discrimination for exercising your privacy rights.
California residents (CCPA/CPRA): You have the rights described above, and you may designate an authorized agent to submit requests on your behalf. We will not discriminate against you for exercising these rights.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws have similar rights, including the right to appeal a decision regarding a request.
EU/UK residents (GDPR): You additionally have the right to object to or restrict processing, to withdraw consent, and to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at [email protected] or 725-550-5775. We will verify your request and respond within the timeframes required by applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
The Website and Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13 (or 16 where applicable). If you believe a child has provided us with personal information, please contact us so we can delete it.
11. International Data Transfers
We are located in the United States, and the information we collect may be processed in the United States or other countries that may have different data protection laws than your jurisdiction. Where required, we implement appropriate safeguards for international transfers.
12. Third-Party Links
The Website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Effective Date” above and, where appropriate, provide additional notice. Your continued use of the Website or Services after changes take effect constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Agency User LLC
1908 Thomes Ave, Suite 36540
Cheyenne, WY 82001
Phone: 725-550-5775
Email: [email protected]